Return, Exchange and Shipping Policy

Domestic Shipping and Handling Guide


1. Mobb and local brands orders ship within 3 to 5 business days excluding weekends and holidays.
2. Dickies, Cherokee, Infinity, etc. and other imported brands ship within 7 to 14 business days excluding weekends and holidays. Please allow normal, Ground Shipment delivery time from the U.S.
3. We will use Canadapost for all shipments with a tracking number (Expresspost: 3-5 days) to protect buyers from loss of their valued purchase.
4. Freight is calculated based on your postal code. Free shipping for oders more than $99.
5. An email will be sent to the buyer NOTIFYING buyers of the shipment. A tracking number for the shipment will be sent to you via email. If you do not get it within 24hours please check your SPAM mail as it might be filtered there. If not inform us so we can email it directly to you.
6. We DO NOT ship to locations that Canada Post refers to as "Air Stage Locations" - locations where mail must be airlifted more than 6 months of the year.
7. Buyers must provide a confirmed shipping address with contact numbers. NO P.O. Box please.
8. The mail does NOT move on WEEKENDS or HOLIDAYS, so please be advised of certain delays during those designated times.
9. FREE SHIPPING ELIGIBILITY: We ship for FREE within Canada for orders of over $99,
excluding taxes, discounts and coupons within the US for orders over $150 excluding taxes, discounts and coupons.
10. If some items are returned for exchange and the final order is less than $99 CDN, a shipping fee will be deducted from your refund. If for any reason you find your item not satisfactory, it will be cheerfully exchanged and ship for free if the original order was over $99. If returning, we will charge a restocking fee of 15% for returned order valued $100 CND or more. Please see our return policy for details.
As the COVID-19 situation continues to change, we're taking action to better serve you and our associates. We've temporarily updated our Return Policy, effective immediately. Due to Covid-19, purchases made are FINAL SALE and cannot be returned or exchanged. Please check your size upon check-out. This is because we cannot guarantee we will have the style/size you desire; we are unable to accommodate return/exchanges.